The Influence of Digital Competence and Technological Support on Employee Work Effectiveness
DOI:
https://doi.org/10.31603/conference.17322Keywords:
digital competence, technological support, work effectiveness, digital transformation, employeeAbstract
Employee work effectiveness has become an important factor in organizational success, particularly in the era of digital transformation where the use of technology increasingly influences operational performance. This study aims to examine the effect of digital competence and technological support on employee work effectiveness at PT PLN ULP Manakarra. The research applied a quantitative approach using questionnaires distributed to 47 employees as respondents. Data were analyzed through validity and reliability testing, multiple linear regression, partial test, simultaneous test, and coefficient of determination analysis. The findings show that digital competence has a positive but insignificant effect on employee work effectiveness, while technological support has a positive and significant effect. Simultaneously, both variables significantly influence employee work effectiveness, indicating that organizational technology readiness plays an important role in improving employee performance. In conclusion, strengthening technological support and improving employee digital competence are essential to achieve better work effectiveness in modern organizations.
References
Andika. (2025). Digital competence and organizational performance. Journal of Human Resource Development, 12(2), 45–58.
Ardianto, R., et al. (2025). Digital skills development in modern organizations. Management Review Journal, 14(1), 77–89.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
Energy, Systems Catapult. (2023). Digital skills gap in energy sector workforce. London.
Faidz, M., & Kuswinarmo. (2024). Human resource transformation in digital era. Management and Technology Journal, 8(2), 201–215.
Larasshati, D., & Priyastiwi. (2024). Digital competence and employee productivity. Business Research Journal, 11(2), 88–101.
Negara, P., & Fitriati. (2023). Digital HR transformation in state-owned enterprises. Indonesian Journal of Public Administration, 17(4), 230–244.
Pratama, N. H. (2025). Technology support and employee performance. Journal of Organizational Studies, 13(1), 56–70.
Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif, dan R&D (Edisi 2, Cetakan ke-29). Bandung: Alfabeta.
Yuliana, S., & Santoso, A. (2022). Infrastructure technology and work effectiveness. Management Insight Journal, 7(3), 99–110.
