Article Sidebar

Download
PDF
Statistic
Read Counter : 320 Download : 280

Downloads

Download data is not yet available.

Main Article Content

Abstract

This study aimed to explore the planning, organization, implementation, and supervision processes of Lazismu Purworejo and to assess its management through the lens of Total Quality Management (TQM). Employing a descriptive qualitative approach, the study involved administrators, managers, beneficiaries (mustahik), and users as subjects. The findings revealed that Lazismu Purworejo underwent a quality audit by the Central Lazismu, achieving commendable results and obtaining an Unqualified Opinion (WTP), categorizing it as “green.” The application of TQM principles in management was evident in the satisfactory service levels for customers, improvements in operational processes, and the collective and collegial involvement of leadership in Lazismu Purworejo. This collaborative approach contributed to the establishment of a robust obligatory system for zakat management.

Keywords

Lazismu Purworejo Total Quality Management Zakat Management

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

References

  1. Abduh, N. M. (2019). Tinjauan Filosofis Terhadap Undang-undang Nomor 23 Tahun 2011 Tentang Pengelolaan Zakat. Cakrawala: Jurnal Studi Islam, 14(2), 143-157. https://doi.org/10.31603/cakrawala.v14i2.3128
  2. Al-Qurthubi. (1993). Al-Jami’ Li Ahkam al-Qur’an. Daar el-Kutub ‘Ilmiyah.
  3. David, R., Fred., D., R. ,. Fred. (2011). Strategic Management Concepts And Cases (Ed. XIII.). New Jersey : Prentice Hall.
  4. Fadhilah, S., Rosdiana, Y., Sukamto, E., & H Ilyas, D. (2012). Analisis Implementasi Total Quality Management (TQM): Studi Pada Lembaga Amil Zakat Seluruh Indonesia. Akuntansi Riset, 4(1), 796–819.
  5. Hafidhuddin, D. (2012). Zakat dalam Perekonomian Moderen. Gema Insani Press.
  6. Hendriyanto. (2016). Kepuasan Muzakki terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci. Al-Falah: Journal of Islmaic Economics, 1(2).
  7. Ilyas, Y. (2018). Kuliah Akhlak. Pustaka Pelajar.
  8. Juliana, E. (2021). Akuntabilitas Zakat Muhammadiyah antara Keikhlasan dan Profesionalisme. PT. Media Baca Anasti.
  9. Madjid, N. (2020). Optimalisasi Kenerja Lembaga Amil Zakat Melalui Standar Mutu ISO 9001. Filantropi: Jurnal Manajemen Zakat Dan Wakaf, 1(1).
  10. Ministry of Religious Affairs. (2010). Al-Qur’an Tajwidz dan terjemahnya. Syamil Qur’an.
  11. Mufraini, M. A. (2018). Akuntansi Dan Manajemen Zakat. Prenadamedia Group.
  12. Rafidah. (2014). Kualitas Pelayanan Islami Pada Perbankan Syariah. Jurnal Nalar Fiqh, X(2).
  13. Salam, A. (2014). Manajemen Insani Dalam Islam. Pustaka Pelajar.
  14. Salam, D. S. (2004). Manajemen Pemerintahan Indonesia. Djambatan.
  15. Sallis, E. (2015). Total Quality Management in Education. IRCISoD.
  16. Sugiyono. (2019). Metode Penelitian Kuantitaif Kualitatif dan R&D. Alfabeta.